Privacy Policy

Norgine Australia - Website Privacy Policy - Effective date -  01 September 2014 


Norgine Pty Ltd  respects your privacy, and is bound by the Privacy Act 1988 (Cwth), the Privacy Amendment (Private Sector) 2000 (Cwth), and the Australian Privacy Principles.


This policy (together with our Website Terms of Use) sets out how Norgine will safeguard your privacy and manage any personal and health information collected from you, or that you provide to us, arising from your use of our website


In this policy, "personal information" means information from which a person’s identity can reasonably be ascertained and “health information” means information about a person’s physical or mental health.


Information Collected:


Norgine may collect and process information (including personal or health information) about you when you:


  • contact us or provide information to us via our website (e.g. by filling in forms on this website to register to use this website, subscribe to a service, request further service, post material, or report a problem with this website, or emailing us at;

  • further interact with us or provide information to us as a result of the above (whether or not via this website or;

  • respond to surveys Norgine uses for research purposes (although you do not have to respond to such requests): or

  • visit or use the resources of our website.


Norgine will also collect information (including personal or health information) about you from suppliers of data and services to the healthcare industry from time to time.


IP address:


Norgine may collect information about your computer, including your IP address (or internet protocol address), operating system and browser type, for system administration and to report aggregate information to our website providers. This is statistical data about our users' browsing actions and patterns, and does not on its own identify any individual.




This website uses cookies to enable you to use it and the materials on it. Cookies are also used to distinguish you from other users of this website. This helps us to provide you with a good experience when you browse this website and to improve this website. For detailed information on the cookies Norgine uses and the purposes for which Norgine uses them, please see our Website Cookie Policy.


Transfer and storing your information:


Your information (including personal and health information) that Norgine collects may be transferred to and stored in the United Kingdom or another country outside Australia. It may also be processed in the United Kingdom or another country outside Australia by us, a Norgine group company, or one or more suppliers to any Norgine group company. By submitting your information (including your personal and health information), you agree to this transfer, storing and processing. Once Norgine receives your information, Norgine will take all steps reasonably necessary to ensure that your personal and health information is treated in accordance with the Australian Privacy Principles requirements and in accordance with this policy.


All information you provide to Norgine is stored on our secure servers. Where Norgine has given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential, and must not share your password with anyone. Although we will take all steps reasonably necessary to protect your information (including your personal and health information), Norgine cannot guarantee the security of your information posted or transmitted to our website, as the posting and transmission of information via the internet is not completely secure and use is at your own risk.


Use and disclosure of your information:


Norgine may use your information (including your personal and health information) for purposes limited to:

  • provide you with *information, products or services (including patient support programmes or conferences) you request from us or which Norgine feels may interest you or be of importance to you;

  • conduct *surveys or market research, perform our internal functions and improve our marketing and promotion efforts relating to Norgine products and services;

  • allow you to participate in interactive features of this website, when you choose to do so;

  • ensure that the content on this website is presented in the most effective manner for you and for your computer;

  • respond and otherwise communicate with you, including by email, mail or telephone, as a result of your contact with us; and

  • report to health and regulatory authorities, act as required or authorised by law or competent court or tribunal order, or enforce our Terms of Use and other agreements between you and Norgine (if any).


Your information (including personal and health information) collected may be transferred to third parties who provide services to us or to another Norgine group company, including those located outside Australia. Such third parties and (due to different country requirements) Norgine group companies, may operate under different privacy policies. However, Norgine will try to ensure that these third parties provide the same level of protection as us and, where appropriate, Norgine will contractually require them to process personal and health information transferred to them only for the purposes expressly authorised by us.


*Norgine will give you the opportunity to tell us if you want to/do not want to receive this.


Your rights:


By accessing our website, you consent to our using your information as outlined in this policy. You have the right to ask us not to process your personal and health information. You also have the right to tell us not to send you any information. You can exercise your right at any time by contacting our Privacy Officer (see below).  If consent is withdrawn, Norgine may not be able to perform you requests. Norgine will, where practicable, inform third parties to whom your information has been transferred of your withdrawal of consent.




Links to other Norgine websites and third party websites from our website are provided for your information only, and do not imply our endorsement or affiliation with the providers of those websites. Norgine has no control over the privacy policies of those websites, accept no responsibility for them and disclaims liability for any loss or damage that may arise from your use of them.


Access, update and correction of information:


You have the right to access and update your personal and health information unless certain circumstances set out in the Australian Privacy Principles apply. Norgine takes reasonable steps to ensure that any information we hold about you is up to date, accurate, and complete.  If you wish to access or correct this information, please contact the Privacy Officer (see below). Your request will be dealt with in a prompt and proper manner. No charge will be levied for requesting access or correction of your information.  However, Norgine may charge a small fee to cover our costs of providing access. Do you want to levy a charge as this will need to be administered locally.




Questions, comments and requests regarding this policy, or complaints about our compliance, should be addressed to our Privacy Officer at:


The Privacy Officer

Norgine Pty Limited

PO Box 6100



Changes to policy:


Norgine may change this policy at any time by posting a revised version on this website. Unless stated otherwise, our current policy from time to time applies to all information that Norgine has about you.  Please refer to this website regularly to ensure that you are familiar with our current policy. Your continued use of this website after change to our policy constitutes your deemed acceptance of the revised policy.